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An account that was provided by your workplace or school may not have a Microsoft account associated with it.Make sure you’re using the correct account type

The previous emails from Microsoft will show your account nameģ.

Then, check for previous emails from Microsoft.

One last method would be to sign in to your email associated with your Microsoft account.

You can see your Microsoft account name under User information or at the Product information section.

Click on the top left corner where it says File, then select Account.

Another method would be to open any Office 2016 or 2019 app and create a new document.

Check your Microsoft account names under Email & accounts.

Head over to Accounts, then Email & accounts.

Click on the Start button on the left side of your Taskbar, and select Settings.

Find your account name from your Windows 10 PC or Xbox

Try to login using your old email address or phone number if they were changedĢ.

Make sure that your email has the correct domain at the end: etc.

If the account name was typed correctly, maybe the email address is incorrect or has been changed recently.

It is possible sometimes that the account name was misspelled.

Check if the account name was typed correctly How do I recover a Microsoft account that doesn’t exist? 1. Enter a different account or get a new one. Some users have reported that this error only appears on certain Microsoft services with the following message appearing when signing in: Trying to sign in some Microsoft services, such as Microsoft 365 (formerly Office 365) or Outlook, might result in an unexpected login error that will prevent you from accessing your account. Home › Windows 10 › Account & Sign-in › That Microsoft account doesn't exist